General conditions

Booking & payment conditions

Booking Conditions

Payment conditions

Our bank information

For our guests in Switzerland, we have a different bank account:


Check-in / Check-out

Opening times

General cancellation conditions

We highly recommend that you take out travel insurance, which also covers costs for Covid-19 related cancellations. Detailed information about the insurance coverage can be found here.

Cancellation conditions for Non Refundable and Last Minute Rates

Place of jurisdiction: Zell am Ziller

The Austrian hotel terms & conditions apply – ÖHVB
Court of jurisdiction: Zell am Ziller

Processing of personal information

DasPosthotel GmbH processes your personal information incl. data from special categories as part of the contract fulfillment for your accommodations, meals, implementation of wellness treatments, and activities as well as other services that arise during your stay. DasPosthotel GmbH uses your contact information (e-mail address, postal address, telephone number) out of legitimate interest to individually inform you about current offers, to invite you to enter raffles, to congratulate you on anniversaries, and to get in touch with you.  

The data protection policy is accessible in all areas of the house via the digital guest directory. Upon request, this can also be handed out in printed form at the reception desk.